AMIT.P.ACHARYA

Successfully scoped and delivered complex billing system solutions for MNO platforms, contributing to strategic roll-outs across the MTN Namibia network.

Secured key client engagements and deals by effectively tailoring billing system solutions to meet diverse client requirements and business needs.

Orchestrated seamless project execution and accelerated deal closures by ensuring strong alignment across sales, product, and technical teams.

Delivered impactful technical presentations and demonstrations to diverse stakeholders, articulating the value proposition of billing systems and fostering strong client relationships.

Designed and deployed an end-to-end Billing Software as a Service (BSSaaS) network solution, significantly improving billing accuracy and operational efficiency.

Orchestrated the successful integration of banking systems with EPC/Billing software, enabling the introduction of new data wallet services for customers.

Led the convergence of the entire EWSD/Mobile network to fixed mobile for Telecom billing software, enhancing service offerings and streamlining billing processes.

Optimized IP core for HSDPA access, achieving download speeds of up to 1.8Mbps and significantly improving network performance and user experience.

Successfully upgraded the BSS domain within Nokia Networks, enhancing system stability and supporting new service functionalities and revenue streams.

Spearheaded the successful rollout and delivery of a new MNO platform solution in MTN Namibia, significantly expanding network capabilities.

Led the complex migration of the Business Support Systems (BSS) domain from Cell One Namibia, ensuring minimal service disruption and seamless transition.

Managed and integrated multiple major vendor platforms, optimizing system interoperability and improving overall operational efficiency.

Provided strategic analytical insights and comprehensive reports to top management, informing critical technology decisions and driving operational improvements.

Implemented robust ITIL-aligned processes for Service Design, Capacity, Performance, and Availability Management, enhancing system reliability and uptime.

Conducted comprehensive information security and risk assessments, including gap analysis and self-assessments, to ensure compliance with ISO27001, ISO22301, and GDPR.

Contributed to the design and development of technical solutions, participating in code reviews and leading the planning for business solution delivery.

Managed and trained cross-functional teams, ensuring alignment between sales, product, and technical teams for seamless project execution and achievement of organizational goals.

Analyzed operational data to generate periodic reports, identifying key trends and recommending process improvements that enhanced business efficiency.

Supported ICT infrastructure management, contributing to capacity planning, performance optimization, and incident handling for network and IT systems.

Engaged in project business requirement gathering and risk assessment, contributing to the successful implementation of new systems and processes.

Assisted in determining operational feasibility through problem definition and requirement analysis, proposing solutions for continuous improvement.

Conducted analysis, design, verification, and maintenance of products within a process-driven team environment, optimizing product performance.

Developed solutions by studying information needs and systems flow, conferring with users to enhance data usage and work processes.

Assisted in determining operational feasibility and problem definition, proposing solutions for continuous improvement and new technologies.

Supported the implementation of ITIL, ETOM, MSTOP, ISO27001/ISO22301 standards, contributing to overall process enhancement and compliance.